How Do You Handle Urgent Appointments or Last-Minute Changes?
Handling urgent appointments or last-minute changes requires flexibility and efficient communication. Here are some strategies:
- Priority Scheduling: Reserve slots for urgent cases to accommodate immediate needs without disrupting the overall schedule. - Real-Time Communication: Use of phone calls, text messages, or dedicated healthcare apps to quickly inform patients and staff of any changes. - Backup Plans: Having contingency plans in place, such as alternative dates or times, to ensure that critical treatments are not delayed.