Despite their importance, many insurers face complaints, particularly in the context of cancer care. Common issues include:
Denied Claims: Patients often report denied claims for essential treatments, leading to financial and emotional strain. Limited Networks: Some insurers have restricted networks, making it difficult for patients to access specialized care. High Out-of-Pocket Costs: Even with insurance, the out-of-pocket costs for cancer treatment can be exorbitant. Poor Customer Service: Inefficient customer service can lead to delays in treatment and increased stress.