What Elements are Evaluated During an Accessibility Audit?
During an accessibility audit, several elements are assessed:
- Physical Accessibility: This includes ramps, elevators, and accessible restrooms to accommodate patients with mobility issues. - Digital Accessibility: Websites and online portals must be compatible with screen readers and other assistive technologies. - Communication: Availability of interpreters for patients with hearing impairments and materials in Braille or large print for those with vision impairments. - Service Accessibility: Ensuring that appointment scheduling, treatment options, and support services are easily accessible to all patients.