Financial counselors provide a wide array of services, including:
- Insurance Navigation: Helping patients understand their health insurance coverage, including deductibles, co-pays, and out-of-pocket maximums. - Billing Clarification: Assisting in interpreting medical bills and resolving any discrepancies. - Financial Assistance: Identifying and applying for financial aid programs, grants, and charity care options. - Budgeting and Planning: Offering advice on managing household finances during treatment, including budgeting for out-of-pocket expenses. - Resource Connection: Connecting patients with community resources, such as transportation services or housing assistance, that can reduce financial strain.
