Several factors contribute to an insurer's reputation in the context of cancer care:
Network of Providers: Insurers with extensive networks that include top-tier oncologists and cancer centers are generally viewed more favorably. Claim Approval Rate: The frequency with which an insurer approves claims, especially for high-cost treatments like chemotherapy and immunotherapy, is a significant indicator of reliability. Customer Service: Efficient and empathetic customer service can alleviate much of the stress associated with treatment and billing. Coverage Options: Comprehensive coverage that includes experimental treatments, second opinions, and palliative care enhances an insurer's reputation.