Why are Patient Satisfaction and Quality of Life Important KPIs?
Patient satisfaction and quality of life are crucial KPIs because they provide insights into the patient’s perspective on their care. Important metrics include:
Patient-Reported Outcome Measures (PROMs): Surveys and assessments filled out by patients to gauge their health status and quality of life. Patient Satisfaction Scores: Ratings given by patients regarding their experience and satisfaction with the healthcare services provided. Functional Status: The ability of patients to perform normal daily activities post-treatment.
